Top Call Centre KPI’s and that you Should Monitor for Success

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In managing the performance of your employees especially in the call centre industry, ensured by reaching the businesses goals effectively. Key Performance Indicators (KPIs) helps to measure the targets, operations, and customer service to boost the morale of each call centre agents. KPI’s focus is merely to monitor success and giving more data to how these progresses maintained.

It is essential to monitor call center performances since clients are one of the critical factors that enable you to choose an immense impact on your customer experience. KPIs applied to following the first call resolution, the service level of your teller, average handle time of the call, and ensuring customer satisfaction are the things to consider when implementing this kind of system in your company. To learn more about the different benefits of using KPIs on your call centre management, kindly check the infographic below created by Healthy Business Builder.

CAGR Of 4%: Global Respiratory Inhaler Market about to hit CAGR of 4% from 2017 to 2026

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The global respiratory inhaler market was valued at US$ 27,779.9 million in 2017, and is expected to register a CAGR of over 4%.

Market analysis by product type:

On the basis of product type segmentation, metered dose inhalers is expected to account for significantly higher revenue contribution

Market analysis by application:

Among all the application segments, chronic obstructive pulmonary disease segment is expected to register highest CAGR of over 4.5%

Market analysis by technology:

Among all the application segments, manual segment is expected to account for significantly higher revenue contribution

Market analysis by region:

North America market is expected to dominate the global respiratory inhaler market, and it accounts for largest market revenue over US$ 9,498.6million in 2017

Global Prefilled Syringes Market Competitive analysis:

AstraZeneca Plc, Beximco Pharmaceuticals Ltd, Boehringer Ingelheim GmbH, Cipla Ltd, GlaxoSmithKline Plc, Koninklijke Philips N.V, Merck & Co. Inc, Teva Pharmaceutical Industries Ltd, Omron Healthcare Europe B.V, PARI Medical Holding, H&T PRESSPART.

Infographic by Respiratory Inhaler Market

How to Succeed in Commercial Real Estate Investment?

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Commercial real estate investments include retail centres, office buildings, warehouses, manufacturing sites, apartments, and land. This type of real estate business is said to be better than a residential real estate. This is mostly preferred because it is less competitive, gives you more access to more capital, and there are various other reasons.

Source: The Real Estate Workshops

Top 9 Reasons for Toothaches

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Have you been absent from your classes or missed an important transaction because of the pain you endure just somewhere in your teeth? Annoying, isn’t it? Surely, you don’t want to get into the same situation again especially when you need to finish an important task or you would like to have a good night sleep. Imagine when it’s late at night and you are about to sleep and you can’t because of excruciating pain you are experiencing in your teeth.

 

There are various factors why your teeth ache sometimes. You just need to avoid these things so that you won’t experience severe pain in your teeth. This infographic provides causes for toothaches.

 

7 Ways Instagram Can Help Your Business

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In the present age, you should know that Instagram should be included in your business marketing strategies. As a special promotion toolkit, it focuses on images and images captions exclusively so that you may share them directly from a mobile device. Incorporating it into a marketing campaign provides insights to your audience. What a great promotional and creative tool, indeed! Do you want some tips on how to use this photo-sharing platform for business? Take a read.

Advantages of hiring a professional Closet Cabinets Company

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Once you decide to organize the storage with the closet cabinets, then you must think about installing the cabinets on your own or with the help of professional installers. Hiring a professional Closet Cabinets Company will give you a clear cut idea about choosing the right type of the cabinets for your place. They will assist you to successfully achieve what you want. Regardless of the costs that involved in hiring the professional, the result will be very satisfying when compared to the self works.

Train Law: What We Need To Know On Tax Payments Of A Real Estate Property

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On December 19, 2017, President Rodrigo Duterte signed into law the Republic Act 10963, or more commonly known as Tax Reform for Acceleration and Inclusion or TRAIN Law. This legislation is considered the most significant overhaul of the Philippine tax code since 1997. Applying to taxable years beginning on and after Jan. 1, 2018, the changes will have a profound impact on real estate companies and their owners.

One of the sector that is likely to be affected is the real estate market. It is because part of the Train Law is the removal of the VAT exemptions on the sale of low-cost housing, residential lots valued up to P1,919,500, and other residential dwellings priced up to P3,199,200 as well as the lease of residential units not exceeding P12,800 per month.

To learn more about the changes on tax payments of real estate properties under the Train Law, check the infographic below from Premium Properties Ph.

Various Business Models in Real Estate Investing

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Investing in real estate is one of the best ways if you are looking to gain profit. The various types of real estate investments are real estate investment trusts, real estate partnerships, vacation rental property, rental property, and raw land investments. Before starting your career in real estate, get awareness about different business models in it.

Source: The Real Estate Workshops

The Options Greeks

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In the world of finance, Greek letters are used to represent how sensitive a financial derivative’s prices are to changes in parameters; the option greeks are the option version of these. Financial derivatives can be volatile and sensitive to factors such as changes in the pricing of the underlying asset. Each character denotes the sensitivity of an option’s price to the change in some attribute of the underlying asset, such stock price and volatility. These attributes are components of risk that a trader needs to control if he/she is to manage the risk of their portfolio. The Greek characters are easy to calculate and are a popular tool amongst derivatives traders, especially since the letters are very useful in portfolio hedging, which enables the investors to protect their investments from adverse changes within the market. Epsilonoptions.com, the key resource for options traders, is proud to provide you this quick primer on each of the ‘greeks’ and their meaning.

Infographic by epsilonoptions.com

Spring Car Cleaning Tips

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You can’t always be at the automotive shop to have your car checked. It is a must for you to have an idea how to take care of it alone sometimes so that no further damaged would take place in your car. Thus, monitoring closely the different parts of your car that need attention is necessary.

To help you get an idea about the areas of your car that have to be checked at all times, you might need to read this infographic that provides steps and tips how to maintain the cleanliness of your car as well as how to maintain your car engine in a good condition.

Fire Prone Areas in your Home

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From stressful activities at work, you are probably in a hurry to go home, relax and free yourself from an exhausted environment. After all, there’s no place like home. You might have been actually decorating and beautifying your home because you see it as a place of solitude and rejuvenation. For sure, never in your wildest imagination to see your home burning. However, this might happen if you are unmindful with the appliances you use in the most prone fire area in your home, your kitchen.

To help you avoid this unpleasant scenario, you might need to go through reading this infographic that provides causes of kitchen fire as well as the tips how to free yourself from it.

Data Driven Radar Graph Based on Empathy Mapping

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Our Data-Driven Radar Graphs are based on Empathy Mapping, and we’ll explain how. For starters, we start with the RocketSource Empathy maps (see in our blog post: https://www.rocketsource.co/blog/content-marketing-roi/), which gauge the think, feel, say, do process for not only the customer but the employees as well. This is crucial because the mindset of the employees has a direct effect on the business’s ability to grow and provide satisfying experiences to their customers. Now, using an empathy map for both employees and customers is a great start, but in their nature empathy maps are limited in what insights they can offer. By pairing the empathy maps with related radar graphs we marry the qualitative to the quantitative, for the greatest possible insights.

Experience Map Dashboard

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Before you can derive any meaningful insights from your customer journey analytics, you need to present your data in a way that is visually appealing and digestible. Many businesses—both disruptors and large corporations—are drowning in numbers, stats, and figures. How can you show these metrics in a way that is descriptive enough to be useful and easy enough for anyone to understand? Start by getting it out of spreadsheets and lengthy reports as soon as possible. Instead use colors and charts, to present complex data in a simplified way that is much easier to digest. This is just a small insight from a much larger customer journey visual of what I call experience mapping. https://www.rocketsource.co/blog/journey-analytics/

Top 5 Benefits of Hiring Professional Rubbish Removal Company

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Rubbish removal in a regular phase will help you to maintain a neat and healthy environment. It is not easy to handle the removing process of large amounts of waste. In such case, hiring reputed rubbish removing service providers will bring you a number of advantages. Usually, a reputed company accepts all types of junks and provide reliable service. For more details, visit http://www.itsdone.com.au/

20 Reasons Why You Should Have a Prenup

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Prenups are not just for wealthy couples anymore. Contrary to popular belief, most people who get married could benefit from a prenup. There are many reasons why this is so. This infographic provides a comprehensive list of reasons why most couples should seriously consider entering into a prenuptial agreement prior to getting married. Take control of your life and arm yourself with the information you need to make a considered decision about prenuptial agreements.

Infographic by prenup reasons

Steps for Repairing Water Damage ceilings

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One of the most common parts which get heavily damaged by water in the home is Ceilings. Water damaged ceilings are hard to identify until it starts to show the leakage or other signs of water damage like peeling or swelling of layer or mold formation. The surface of the ceilings materials gets saturated and starts to ruin. If the water damaged ceilings are left unattended, then it may cause you with high repairing charges, replacing a new ceiling or an extent of claiming the water damage insurance. In such cases one can call a professional to handle it or do it themselves with these steps.

For more information, visit https://pslrepairs.com/water-damage-removal-repair-port-st-lucie-fl/